Friendship Communication Limited

Cloud call center
for customer-centric teams

Exact solution with the best pricing structure for your Business.

Cloud Call Center

Our Call Center solution runs on the cloud, you don't need to worry about server maintenance and other IT work. Focus on what you need in a Call Center Environment. We will facilitate a frictionless migration in just a small amount of time.

Cloud Call Center System

Product Features and Highlights

CRM

Customer’s information can be dynamically integrated on each project or account.

SV

Control administrative settings and view analytics on the SV Panel

Ticket Management

Customer tickets can be tagged and manage for each calls to greater improve customer satisfaction. 

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Cloud Login

Our cloud-first design approach enables you to run and manage your call center anywhere, say goodbye to geographical limitations. 

Web Phone

Built-in Web SoftPhone, answer and make calls directly on the web panel, with intuitive user interface to help you maximise useful functions.

Realtime

Measure and monitor your call center performance. Real time information can be easily retrieve to help make critical decisions.

Network Devices

We have a great selection of mainstream network devices from popular and trusted brands. We provide competitive prices which are favorable for your business.